Privacy Policy.

Who we are

Flick Media Limited is a marketing studio based in Aotearoa New Zealand, providing website development, SEO, paid advertising, content creation, and strategy services. You can contact us at hello@flickmedia.co.nz or on 021 087 32153.

What information we collect

When you interact with our website or engage our services, we may collect:

• Information you give us directly — for example, your name, company, email address, phone number, and any message you send through our contact form.

• Technical information — such as your IP address, browser type, device information, and pages visited, collected automatically via analytics tools (see Cookies below).

• Client project information — for clients who engage our services, this may include business details, creative assets, login credentials for systems we're authorised to access, and any other information necessary to deliver the work.

How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you've requested
• Send you information you've asked for, including quotes and project updates
• Manage our business relationship with you
• Improve our website and services
• Send marketing communications where you've agreed to receive them
• Comply with our legal obligations

We do not sell your personal information to third parties.

Cookies and tracking

Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. This may include analytics tools such as Google Analytics, which set their own cookies governed by their privacy policies.

You can disable cookies through your browser settings at any time. Doing so may affect how parts of the website work.

Who we share your information with

We only share your personal information with trusted third parties who help us run our business, and only to the extent necessary. These include:

• Hosting and website infrastructure providers
• Email and communication platforms
• Analytics and advertising platforms (in anonymised form where possible)
• Professional advisors such as accountants or lawyers

All third parties we work with are required to handle your information securely and in accordance with applicable privacy law.

How we protect your information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. This includes secure hosting, access controls, and regular review of our data handling practices.

No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request that we correct any information that is inaccurate
• Withdraw your consent to marketing communications at any time
• Make a complaint to the Privacy Commissioner if you believe we've mishandled your information

To exercise any of these rights, contact us at hello@flickmedia.co.nz.

How long we keep your information

We keep your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. For client project information, we typically retain records for seven years following the end of our engagement for tax and accounting purposes.

Changes to this policy

We may update this privacy policy from time to time. When we do, we'll update the "last updated" date at the top of this page. If the changes are significant, we may notify you directly where appropriate.

Contact us

If you have any questions about this privacy policy or how we handle your information, please get in touch:

Flick Media Limited
Email: hello@flickmedia.co.nz
Phone: 021 087 32153
Aotearoa New Zealand